Review this guide to see if these solutions apply before submitting a ticket.
Top of most common issues
Having an issue with GamiPress? Our aim is to help you solve it!
According to stats, most are caused by:
- Outdated software on your site
- Conflict with your theme or another plugin
- Wrong GamiPress elements setup
- Help with customizations
Keeping software up to date better protects your website against hacking. The latest versions of WordPress, GamiPress, and GamiPress add-ons, as well as your theme and other plugins, often have bug fixes that resolve the current trouble you’re having.
Probably, you have heard the same over and over again, but, updating your software is the best way to avoid conflict and security issues.
Theme and plugins conflicts
Almost half of tickets we receive are related to issues caused by conflicts with third-party themes and plugins.
To troubleshoot theme and plugin conflicts we build this guide about how to perform a theme and plugins conflict test.
Setting up GamiPress
Much of the tickets are related to setting up different aspects of GamiPress. Documentation is your best friend here, as we try to document and explain everything.
Help with customizations
We’re unable to provide custom development services, as our focus is developing the core GamiPress plugin, and the official GamiPress add-ons.